By using this website, (including browsing), and/or supplying your information, we have assumed you have read and understand, and are therefore agreeing, to the terms as set out in this policy.
Your privacy is paramount to us, as is protecting your privacy. However, we need to collect a minimum of information from you to be able to process your order. When placing an order we collect the following information:
- Your name, your contact number, your billing address, your email and billing address.
- The recipient’s details including name, contact number and delivery address.
- To facilitate payment, your credit card details are collected but in no way stored by us.
- The information we collect for your order will not be used in any other way, other than for processing, billing, shipping requirements, and/or our dealings with you.
Marketing emails and social media:
We will not under any circumstances send unsolicited emails to you unless you have expressly subscribed and agreed to be included in our email service. Unsolicited emails devalue the integrity of our brand and ethos. Unsolicited emails are SPAM.
If you have agreed to be included in our email service, we may send emails from time to time. But if you want to engage with us more frequently for information regarding the latest with Crystal Hampers, we suggest using our social media platforms as you can control how much you want to receive about us. We would also love to hear from you.
If you would like to send us an email, we also require a minimum of information to be able to assist you with your inquiry. Please supply your full name and your daytime phone number and a summary of your query. This information collected will be used exclusively to assist you/contact you. We encourage you to use this facility. Again, we would love to hear from you. Click here to contact us.
We will not under any circumstances provide any of your personal details to any third parties unless required by law to do so, or to expressly protect the legal rights of Crystal Hampers.
Please contact us immediately if you think you have been sent an unsolicited email from a business representing Crystal Hampers.
Right to Update:
How do we protect your information?
We use antivirus software, passwords, and encryptions and internal business systems for the handling of your personal information. Any credit card details remain with the payment gateway (under their terms and conditions) and are not viewed by us, unless you have made special prior arrangements to provide us such information.
Yes, for the purpose of enhancing our website experience. Please be mindful that by turning them off, you may alter your ability to process an order.